INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I place an order?

You can place an order on our website, animemangamerch.com. Simply select the item(s) you wish to purchase, add them to your cart, and proceed to checkout. We accept a variety of payment methods, including credit card and PayPal.

What is your return policy?

Our return policy can be found on our website. In summary, you may return the item(s) within 30 days of receipt for a full refund or exchange. Returned item(s) must be in new and unused condition, with all original tags and labels attached. Shipping and handling charges are non-refundable.

How long will it take for my order to arrive?

Our standard shipping times vary depending on your location. We typically ship orders within 2-3 business days and delivery times range from 3-7 business days for domestic orders and 7-15 business days for international orders. You will receive a shipping confirmation email with tracking information once your order has been shipped.

Can I make changes to my order after it has been placed?

We process orders quickly, so changes to an order may not be possible. However, if you need to make changes, please contact our customer service team at [email protected] as soon as possible and we will do our best to accommodate your request.

Where can I ship my order?

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Do you offer international shipping?

Yes, we offer international shipping. Shipping charges and delivery times will vary depending on your location.

Can I cancel my order?

We process orders quickly, so cancellations may not be possible. However, if you need to cancel an order, please contact our customer service team at [email protected] as soon as possible and we will do our best to accommodate your request.

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