At AnimeMangaMerch.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 30 days of receipt for a full refund or exchange.
Eligibility for Return To be eligible for a return, the item(s) must be in new and unused condition, with all original tags and labels attached. Any item(s) that have been worn, used, or altered will not be accepted for return or exchange.
Return Process To initiate a return, please contact our customer service team at [email protected]. Please provide your order number and the item(s) you wish to return. Our team will provide you with instructions on how to return the item(s).
Once we have received the item(s) and have verified that they meet the eligibility criteria for return, we will process your refund or exchange. Refunds will be issued to the original method of payment.
Shipping and Handling Charges Shipping and handling charges are non-refundable. You are responsible for the cost of returning the item(s) to us. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot be held responsible for lost or damaged returns.
Final Sale Items Certain items may be marked as final sale and are not eligible for return or exchange.
Damaged or Defective Items If you receive an item that is damaged or defective, please contact our customer service team immediately at [email protected]. We will work with you to resolve the issue and may provide a refund or exchange if the item is found to be damaged or defective.
Please be aware that these are sample and you should check the laws and regulations of your country, state or territory before publishing them on your website.